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TechOPS
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==== Operator Support System tools ==== ''Under heavy construction at this time!'' All applications below are subject to being replaced, having data wiped etc at any time. Once my CIO tasks are finished, I'll be doing a very thorough build out on the NOC. {| class="wikitable" |- ! scope="col" style="width: 30%" | What ! scope="col" style="width: 20%" align="right" | Software ! scope="col" style="width: 30%" | Deployment |- |Ticketing |OSTicket |http://support.freenetworkfoundation.org |- |Monitoring |Opsview |http://opsview.freenetworkfoundation.org/ |- |Documentation and configuration management system |Netdot/Nocproject.org |Not yet deployed. |- |Access point management management |Aircontrol |http://aircontrol.freenetworkfoundation.org/home.seam |- |GIS System |Udig/OpenStreetMap/Ushadi |http://ushadi.freenetworkfoundation.org/ |- |Asset location tracking |OpenGTS |Not yet deployed |- |Technical Operations Dispatch system |TicketsCAD |http://dispatch.freenetworkfoundation.org/ |- |Knowledge base |phpMyFAQ |http://kb.freenetworkfoundation.org/ |- |Colo documentation |rack table |http://racktable.freenetworkfoundation.org/ |- |Network diagramming tool |netdiag |http://netmap.freenetworkfoundation.org/ |}
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